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Policies
And
Procedures

WIOA Complaint Processing Procedures

Title I Non-Criminal Grievances/Complaints

WIOA Title I Complaint/Grievance Procedures & Contact Information
NYSDOL Customer Complaint Information Form

Equal Opportunity and Non-Discrimination

WIOA Equal Opportunity & Nondiscrimination Policy
WIOA Contact Information
NYSDOL Customer Complaint Form

Fraud, Program Abuse or Criminal Misconduct

BECWIB LP Bulletin # 4-14
NYSDOL Incident Report
Definitions

Local Policy Bulletins

Policies & Protocols for On-The-Job Training (OJT)
Policy Bulletin 8-23: Demand Occupation List
Policy Bulletin 4-23: WIOA Adult and Dislocated Worker Supportive Services Policy
Policy Bulletin 3-17: WIOA Definitions for Dislocated Worker & Displaced Homemaker
Policy Bulletin 3-22: Adult Priority of Service under WIOA - Revised
Policy Bulletin 5-18: Follow-Up Career Services Policy
Policy Bulletin 7-16: WIOA Nondiscrimination & Work Authorization
Policy Bulletin 5-23: Confidentiality and Protection of Personally Identifiable Information (PII), Personal, Private and Sensitive Information (PPSI), and Document Retention Policy
Policy Bulletin 3-20: Paid Work Experience Transitional Jobs
Policy Bulletin 6-23: Customized Training Policy
ECHC ITA and Supportive Services Policy October 2024 Revision
Kensington Construction Jobs Grant ITA and Supportive Services Policy
Policy Bulletin 1-25: Individual Training Accounts

Youth Services Policy Bulletins

Policy Bulletin 1-21: Youth Incentive Policy
Policy Bulletin 2-20: Basic Skills Deficiency Policy
Policy Bulletin 1-19: Youth Follow-Up Policy
Policy Bulletin 3-19: Individual Service Strategy Policy
Policy Bulletin 11-19: WIOA Youth Work Experience Policy
Policy Bulletin 8-22: WIOA Youth Supportive Services Policy

Local Plans

BECWIB Local Plan 2021-2025
WNY Region Plan 2021-2025

ELIGIBLE TRAINING
PROVIDER

NYSDOL Eligible Training Provider Application
Policy Bulletin 1-22: Eligible Training Provider's Performance Report Card
Policy Bulletin 1-25: Eligible Training Provider Policy

WIOA Monitoring and Oversight Procedures

WIOA Monitoring and Oversight Procedures

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