Job Posting Announcement

Employment and Training Specialist (Bilingual or Multi-lingual): Buffalo Employment and Training Center (BETC)

April 22, 2024

The Buffalo & Erie County Workforce Development Consortium, Inc. (WDC) seeks to fill the following position:

Employment and Training Specialist (Bilingual or Multi-lingual): Buffalo Employment and Training Center (BETC)


This is a professional level position that requires the significant and specific knowledge of and expertise in using interviewing, counseling, case management, job search, and job retention techniques. Requires specific knowledge of the services and goals of the Workforce Innovation and Opportunity Act (WIOA) and the services and goals of WIOA Partner Agencies. This position requires the use of significant independent judgement and interpersonal skills to develop career opportunities and track the achievements and career goals for customers as well as strong communication skills. This position also requires the individual to interpret both written and oral information regarding the requirements of specific occupation and the vocational/occupational skills of applicants.

The E&T Specialist matches the customer's employment plan goal with available job openings and/or assisting the customer in locating appropriate job openings. Provides technical assistance to employer staff to develop workplace mentoring for customers and enhance their job retention functions as mentor, job coach and workplace facilitator for customers during their six months of employment. Reassesses individuals unable to secure employment to identify any vocational and educational training needs that need to be addressed in order to achieve the identified employment goal. Provides customers, where appropriate, with access to Individual Training Accounts and supportive services necessary to secure employment. Performs career counseling and case management services off-site at other BETC locations, community-based organizations other agencies, as requested. The E&T Specialist will be evaluated on their success in registering customers, developing suitable employment plans, securing necessary services and training for customers to achieve employment for at least 6 months, as well as customer earning gains, customer satisfaction and other standards established by BETC.

The individual in this position will also provide a wide range of youth services including; intake, career, education and academic assessment, ISS Development, education, career and employment goal setting, work experience, referral to mentoring, job shadowing, leadership development, job readiness and work maturity skills training, job search, job retention July 14skills, etc. Case management of youth and necessary OSOS data entry. Provides youth, where appropriate, with access to supportive services necessary to continue participation in planned services. Manages all employer contacts, maintaining good working relationships with them. Provides information to the supervisor regarding the customers' progress and problems while on the job. Provides for post placement services to employed customers who need such services in order to achieve a self-sufficient wage or retain employment during the six months following placement. Provides rapid re-employment services to customers who lose their employment during the 6 months following placement. Works as a team with the customer to secure long term employment at a self-sufficient wage for the customer. Specialist takes lead responsibility for the customer, and will also be evaluated on customer success in securing employment for at least 6 months.


The WDC’s policies and practices relating to recruitment, employment, career development and advancement, promotion and retirement are based solely on merit, without regard to race, gender, impairment, marital status, religious/political beliefs, genetic information or other non-merit related considerations.

To apply and view the complete position description with REQUIRED QUALIFICATIONS, please visit: Employment and Training Specialist (Bilingual or Multi-lingual) - Buffalo, NY 14203 -

Deadline for submissions is May 15, 2024.

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