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Steps to Succeed Academy –


When:        Friday – July 25th, 2014

Where:      Buffalo Employment and Training Center,

77 Goodell Street, Buffalo, NY 14203    

Time:         11:00 am – 2:00 pm

Sponsored By

·         Wendt Foundation

·         Common Council Majority Leader Demone Smith

·         WUFO Radio Mix 1080 am

·         Buffalo Employment and Training Center

Supported By

City of Buffalo Mayor Byron W. Brown                                            

Erie County Executive Mark C. Poloncarz


July 22, 2014

CAO has a Job Opportunity!

The following position is available in our CAO Drug Abuse Rehabilitation and Treatment (DART) Program, located at 1237 Main Street.



While performing all of the duties of Substance Abuse Counselor, acts as lead counselor by assisting the supervising Counselor with specific duties such as program enrichment development, implementation and monitoring. Works in close collaboration w/ physicians and other health care personnel in client evaluation and treatment. Provide resources to assist client to resume life in the community; facilitates aftercare as part of the total rehabilitation program. Prepare and inform client of treatment or program changes; provides crisis intervention as necessary.


Bachelor’s Degree (BA/BS) in Behavioral Health, Human Services or Social Science field and two years related experience providing direct services or Masters’ Degree (MA/MS) in Behavioral Health Services or Social Science. CASAC, LMSW, LCSW, CRC.  Must maintain NYS Qualified Health Professional status.  Bi-lingual skills sought but not required. Six month experience in clinical supervision.

SALARY:           $35,000 - $45,000 Depending of Education and Experience. 

Applications/resume will be accepted at the CAO Human Resource Department, 70 Harvard Pl., Buffalo 14209 up to July 31, 2014, or email to caohr@roadrunner.com  




July 22, 2014

Are you dependable, fun, and creative and seeking a job in education & youth development?

Just for Kids is looking for you!

Open Interviews: Wednesday August 13 10:00-2:00

6265 Sheridan Drive Ste 106, Williamsville NY 14221

Just for Kids School Age Programs is currently interviewing SITE MANAGERS AND PROGRAM STAFF for the Williamsville, Grand Island, and Cheektowaga Central School Districts and select private schools in Hamburg, and Clarence, to work with elementary students in our before school (6:45-8:45 AM) and after school (1:45-6:00 PM) programs for the 2014-2015 school year.

The Site Manager oversees daily operations of the Just for Kids Program at one of our school sites, and is the point person for program management, planning and facilitation of activities for students, supervising staff, administrative duties, and parent / school communication. The goal of a Site Manager is to facilitate an organized and fun program that is developmentally appro-priate.

Management Positions require a degree in education plus a minimum of one year of supervisory experience in a child-related setting, and at least 18 hours of education/child development-related coursework. Salary of $11-$15 per hour plus performance bonuses and dental. Health Insur-ance benefits offered to those working 30 or more hours.

General staff positions are also available, plus specialist positions in Sports / Fitness, Fine Arts, and Leadership skills. Starting at $9 per hour.

Just for Kids is the 2012 recipient of Buffalo State College’s Student Employer Award, and has been nominated for Buffalo Business First’s Best Places to Work.

Additional opportunities for employment offered during our Break Camps & Summer Programs.

Contact Jill Verdow:


639-8500 x 203



July 22, 2014

West Side Neighborhood Housing Services

Black Rock-Riverside NHS · 203 Military Road, Buffalo, NY 14207· Phone (716) 877-3910 · Fax (716) 877-3912


About West Side & Black Rock-Riverside Neighborhood Housing Services:

West Side NHS and Black Rock-Riverside NHS are private, not-for-profit corporations that partner to preserve and revitalize Buffalo’s neighborhoods by providing safe, affordable and sustainable housing opportunities for all. You can learn more about West Side & Black Rock-Riverside NHS at our website, www.wsnhs.org.

As equal opportunity employers, West Side & Black Rock-Riverside NHS are seeking a part-time Communications Specialist at 20 hours per week to produce and deploy traditional and social media for a variety of target audiences. West Side & Black Rock-Riverside NHS offer single coverage health insurance for this position, as well as generous paid time off benefits. This position could grow to include resource development and grant writing.

Position Description: The Communications Specialist teams with program staff to produce and deploy traditional and social media for a variety of target audiences, including local, regional, and national media as well as donors and volunteers. S/he also works constructively with the Executive Director and other management staff to improve communications and enhance West Side & Black Rock-Riverside NHS’s marketing and brand.

The Communications Specialist will be responsible for ensuring print and digital marketing, including the organization’s website, reflects professional standards in design and style. At the Executive Director’s discretion, the Communications Specialist may serve as the staff liaison to the Marketing Committee.

Primary Objectives:

• Maintain and develop the organization’s brand identity as welcoming, authentic and professional;

• Ensure program staff have access to needed tools and resources for marketing programs, including graphic design, copy for campaigns and social media support.

Areas of Responsibility:

• Communications Planning

o Work with organizational leadership and program staff to identify organizational and program-level goals and priorities for communications strategy quarterly.

• Media Relations

West Side Neighborhood Housing Services

Black Rock-Riverside Neighborhood Housing Services

West Side NHS · 359 Connecticut Street, Buffalo, NY 14213 · Phone (716) 885-2344 · Fax (716) 885-2346

Black Rock-Riverside NHS · 203 Military Road, Buffalo, NY 14207· Phone (716) 877-3910 · Fax (716) 877-3912

o Write and distribute press releases and media alerts to local, regional and national media and partners;

o Assist with talking points and speeches for press events;

o Plan and organize press conferences and press attendance at events.

• Brand Management

o Maintain and develop the organization’s brand identity in its public communications, including traditional and social media as well as marketing campaigns;

o Oversee organizational materials—print and web—to ensure alignment with brand identity and professionalism in design and style.

• Social Media Management

o Serve as primary content developer for social media platforms, and assist staff and board with social media needs as they arise.

• Website Management (Using a WSIWYG platform—no programming knowledge is necessary)

o Keep website material updated, accurate and relevant;

o Assist in website redesigns and updates;

o Integrate website content with social media and other online content.

Required Skills

• Excellent written and verbal communications skills, including strong ability to edit and proofread others’ writing. Communications include (but are not limited to) press releases, e-newsletters, blog posts, media alerts, social media updates, etc.

• Strong understanding of brand management principles.

• Experience with online and social media marketing and engagement strategies.

• Basic graphic design skills; able to use Adobe Illustrator and familiar with design conventions. Able to design marketing materials with a professional style.

• Able to communicate strategically, with an eye toward organizational goals and needs.

Required Traits:

• Ability to manage projects and set goals independently (self-starter).

• Demonstrated ability to work in a team setting and be accountable to others.

• Success in roles requiring execution of multiple tasks while responding to multiple priorities.

• Proven ability to work with efficiency, flexibility, and good humor.

• Remains focused in the face of pressure, delivers against timelines, not intimidated by tasks/time limitation

Education and Experience:

• Bachelor’s Degree in a Communications field or at least three years of experience in a communications role;

• Familiarity and/or experience with nonprofit communication.

Work Environment:

While performing the functions of the job, the Communications Specialist will work mostly in an office setting at a desk, with some out-of-office duties. The Communications Specialist may have a flexible schedule, working 20 hours per week within the office hours available (8 a.m. to 6 p.m., Monday-Friday). On occasion the Communications Specialist will be required to attend events related to the position after work hours and on weekends. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.


This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Interested applicants should forward cover letter & resume to lsweat@wsnhs.org no later than July 28, 2014.


July 22, 2014

MENTOR ADVOCATE(MA)- SOCIAL WORKER for Big Brothers Big Sisters of Erie County

As a member of the Program Department’s, Client Services team, the Mentor Advocate (MA) position is responsible for proving direct service to high-risk youth including juvenile offenders in small group and individual settings within the City of Buffalo and surrounding suburbs. The MA is responsible for planning the activities and during these outings the MA has the opportunity to develop personal mentoring relationships with teens. The individual in this role works independently much of the time but also interacts closely with agency case

management staff to ensure positive youth development

For detail, please go to their website: 



Please send Resume and Cover Letter to jobs@beafriend.org or Human Resources, Be-A-Friend Program, Inc., Big Brothers Big Sisters of Erie County, 85 River Rock Drive, Suite 107, Buffalo, NY 14207.


July 22, 2014


To provide preventive services to families referred by Erie County DSS. Responsible to conduct family assessment and work with family members to develop an individualized service plan; provide concrete and clinical services including intensive crisis intervention, ongoing individual and family counseling and parenting education services, linkage and advocacy. Works closely with ECDSS. Team Leader carries an average of eight to ten cases at a given time. Flexible schedule to work around the needs of individual families. Evening and weekend hours may be required. Assists with provision of continuity of services, providing emergency team back-up as needed. Minimum of a Bachelor’s Degree in human service field with a minimum of one year direct service experience in working with high-risk families, or an unusual combination of experience and education. Must possess strong leadership and organizational skills. Reports to Unit Supervisor.


 Ability to maintain client and Agency confidentiality;

 Assistance with coverage of 24-hour Family Helpline; Crisis Support Services, including evenings, weekends and holidays;

 Assists with coverage of 24-hour Family Helpline; Crisis Support Services, including evenings, weekends and holidays.

 Assists with tasks necessary to maintain the day-to-day operation of the program, and assist with functions when emergencies arise so the 24-hour crisis services are not interrupted.

 Utilize knowledge in support of client service needs.

 Conducts in-home visit assessment with families as required by the Program.

 Uses good time management skills; structures own time, works independently but knows when to involve Supervisor.

 Interacts using effective, positive interpersonal communication with individuals and groups.

 Attends trainings and other staff development activities as appropriate to develop professional skills.

 Demonstrates a willingness to learn about and implement skills related to diversity.

 Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions.

 Supports and communicates with Supervisor, co-workers and community partners in a cooperative manner; seeks supervision when appropriate, accepts and utilizes construction feedback.

 Demonstrates and understands the boundaries of the position as they relate to both responsibilities and limitations.

 Follows direction of Supervisor and management.

 Demonstrates appropriate communication skills, both written and verbal.

 Exhibits appropriate language and dress; work attitudes and performance behaviors; dependability, proper work attendance and punctuality.

 Maintains case records and other paperwork in accordance with established timeframes as directed by Program management.

 Complies with Agency safety standards and is responsible for own actions and conduct concerning safety and healthy working conditions, both within the Agency and in the field.

 Must have knowledge of and the ability to work with minority communities.

 Able to provide professional leadership and work well with an interdisciplinary team of professionals, para professionals, and non-professionals.

 Able to relate to different social and ethnic groups;

 Complies with all aspects of the Agency’s policies and procedures.

 Must have driver’s license with acceptable DMV record, adequate vehicle insurance and reliable vehicle.


 Has stamina to work required hours, irregular schedule, and on-call assignments in client homes and community agencies.

 Flexible with co-workers and families to allow changes in schedule and other activities of the job.

 Shows positive, respectful attitude toward job, fellow workers, community partners and Agency.

 Clear mental thought processes.

 Basic computer knowledge and typing skills to complete required paperwork.


General intelligence; motor coordination skills; coordination of eyes, hands, and feet; verbal speaking ability; flexibility, agility and strategic insight; ability to multi-task under pressure/meet deadlines; team player/coordinates with others; independent judgment; diplomatic, motivate others; effective client engagement skills, ability to be assertive in an appropriate manner.


Telephone system, copier, fax, computer (Microsoft Office products)


Enclosed office environment, multi-level buildings, school setting, community sites, home-based, travel required, abide by a tobacco-free policy.

Salary: $28,140

Submit cover letter and resume to:

Family Help Center

Attention: Verna (Preventive)

60 Dingens Street

Buffalo, NY 14206

Family Help Center Daycare

A United Way Children’s Center for Success

LEAD TEACHER: Full-time position (with benefits) with Center dedicated to giving children a positive place to learn, grow and succeed-a Children's Center for Success! Minimum 2 year degree in education and 1 year training or experience required. Successful candidate will be enthusiastic to learn an evidence-based program that ensures a higher quality of care, including creating a positive environment with more support and fewer interruptions; helping children gain social & emotional strength; limiting classroom disruptions and helping children reach their potential by focusing on progress—not failure. MAT trained a plus, but not required. Pays $9.25 per hour. EEO. Resume and cover letter to: Family Help Center (Daycare) 60 Dingens Street Buffalo, NY 14206

June 21, 2014

Accounts Payable Clerk

Brief Job Description The Accounts Payable Clerk supports the Controller in the day-to-day operations performed within the accounts payable function of the Central Administrative Offices of the Diocese of Buffalo.

Fax, Mail or Email by August 1, 2014 to:

Charles A. Mendolera

Diocese of Buffalo

795 Main Street

Buffalo, NY 14203

Fax: 716-847-5557

E-mail: ttaberski@buffalodiocese.org




Customers that received jobs during the week of July 14

Tonia Crocker with our Steps to Succeed Program Coordinator Otis Glover


Dorothy Rodgers with her Placement Counselor

Joyce Faines


Iesha Oden

Aline Snead


























National Fuel currently has an employment opportunity for a Utility Field Technician to work at its Jamestown Service Center.

Candidates must possess a high school diploma or equivalent and the ability to drive and operate a van or small truck.  Customer Service personnel are responsible for a variety of customer service functions including emergency leak response, meter reading, and collections.  The position requires a valid driver’s license, and experience in plumbing, heating, air conditioning or a related field.  Demonstrated mechanical ability and excellent customer service/communications skills preferred.  Candidates must also demonstrate accurate reporting and documentation skills.  Experience in underground construction and equipment operation is preferred.  The schedule for this position varies, but includes off-hours/weekends, and standby.  Candidates must be available to work Wednesday thru Friday from 1:30 pm to 10:00 pm and Saturday and Sunday from 8:00 am to 4:30 pm.    
Applicants must live within a 20 – mile radius of the Jamestown Servicenter or be willing to relocate.

National Fuel offers a competitive wage and comprehensive benefits package which includes health insurance, a retirement savings account, a matching Tax Deferred Savings Plan - 401(k), and paid holiday and vacation time.

If you are interested in starting a rewarding career with a great company, please email or mail your resume and cover letter making sure to reference  Position #14-031NY – Utility Field Technician in your correspondence to the address listed below.  Resumes must be received in our office by July 31, 2014.




P.O. BOX 2081

ERIE, PA  16512

or email resume and cover letter to:  jobs@natfuel.com (please be sure to reference position #14-031NY in the subject line of your email)

Any candidate offered a position with National Fuel will be required to successfully complete a pre-employment drug test.



Joyce Faines & Betty Lee – Two of our Placement Counselors from the BETC promoting our FREE services at the Erie County Public Library Job Fair that was hosted on July 16th


July 16, 2014

National Fuel Job Opportunity!


National Fuel Gas Company (NYSE: NFG) is a multi-billion dollar diversified energy company with corporate headquarters in Williamsville (Buffalo), New York and division operations in New York, Pennsylvania, Texas and California.  The Company holds assets that span nearly every facet of the natural gas industry, including Utility, Pipeline and Storage, Exploration and Production and Energy Marketing.  National Fuel’s history dates to the earliest days of the natural gas and oil industry in the United States, and the Company has been responsible for many industry firsts. 

National Fuel is currently seeking a Treasury Clerk for an outstanding career opportunity at our Williamsville, NY office within the Finance Department. The Treasury Clerk is responsible for assisting management in variety of tasks including daily check deposits, recording of wire and ACH payments into financial system, completing bank reconciliations, monthly journal entries, and other data entry tasks.

The successful candidate must possess a minimum of a high school diploma or equivalent and proven experience in financial functions.  An Associate’s degree in Business Administration, Accounting, or Finance or a related field is preferred.  The Treasury Clerk must possess exceptional mathematical and analytical skills.  Demonstrated attention to detail, communication and organizational skills are required. Proficiency in Microsoft Excel is required.  Prior experience PeopleSoft (Oracle) is desirable.

This is a clerical position within the Company’s collective bargaining unit with an hourly rate of pay of $18.38.  National Fuel also offers a comprehensive benefits package.  Any candidate offered a position with National Fuel will be required to successfully complete a pre-employment drug test. For confidential consideration, please submit your resume and cover letter by July 29, 2014 to:

National Fuel Gas Company

Human Resources Department

Finance Specialist


6363 Main Street

Williamsville, NY 14221

- OR -

Email resume and cover letter to: jobs@natfuel.com

Please be sure to reference Full Time Position #14-026NY in the subject line of your message.




July 15, 2014

AirSep/Chart Buffalo


Manage customer portfolio of assigned accounts to include daily follow-up on past due balances. Resolve disputes on invoices, process new credit applications using Dunn and Bradstreet Report. Set up new accounts in JD Edwards and maintain Credit related records for current customers. Reconcile customer accounts to ensure payments & credits are applied properly. Negotiate payments with customers & recommend account adjustments. Apply & post adjusting entries to AR for discounts, tax, bank fees, etc. Responsible for all activities associated with the implementation of an ISO 9000 quality system program.  3-5 years commercial collections experience is required. Accounting background and experience preferred. Intermediate level exp. in Microsoft Excel & Word.  Strong written & verbal communication skills. Ability to interpret Dunn & Bradstreet credit reports. Close attention to detail

How to apply:



July 15, 2014


The Erie County Department of Personnel has added new exam announcements to our website:
*Jobs for the Public*
Child Protective Worker/Trainee # 41-351
Child Protective Worker/Trainee - Spanish Speaking #41-352
Deputy Director of Law Enforcement Communications #62-554
Emergency Services and Safety Coordinator #64-664
Senior Wastewater Treatment Plant Operator # 64-977
Sewer District Manager #60-825
Wastewater Treatment Plant Operator II #64-980
Please also see:
http://www.erie.gov/employment under JOBS


July 15, 2014

JA Gulick Window Co


Cover surfaces with dropcloths or masking tape and paper to protect surfaces during painting. Fill cracks, holes or joints with caulk, putty, plaster or other filler. Apply primers or sealers to prepare new surfaces such as bare wood or metal for finish coats. Apply paint, stain, varnish, enamel or other finishes to equipment, buildings, or other structures using brushes, spray guns or rollers.  Read work orders or receive information from supervisor or homeowners to determine work requirement. Remove fixtures such as pictures, door knobs, lamps or electrical switch covers prior to painting.  Clean brushes,  rollers and other equipment upon completion. Posting expires 9/14/2014

Resume to:  pdepronio@wdcinc.org



July 15, 2014

Junior Achievement is looking for a


Application Deadline:  July 30, 2014

Objective:  Raise annual revenue to meet the financial goals of the organization.  Develop, implement and evaluate a comprehensive fundraising program that includes all aspects of non-profit fundraising.

Specific Job Duties:

  • Assist in developing a budget for all development activities;

  • Develop and manage annual campaign strategy;

  • Plan and execute special events; oversee Special Events Manager;

  • Write and submit grant proposals in compliance with guidelines;

  • Develop and implement a corporate sponsorship program;

  • Research and identify corporations, foundations and individuals whose interest and priorities match organization’s funding needs;

  • Create event specific marketing and public relations materials;

  • Develop and maintain media relations;

  • Present and promote Junior Achievement programs and special events to civic groups, public & private industries, and other potential financial and volunteer resources;

  • Develop and maintain relationships with the Board of Directors, individual donors, business sponsors, foundations and volunteers;

Organizational Relationships:  This position works closely with the President and JA staff and serves as a liaison with Board Committees. 

Job Requirements

  • Bachelor’s degree or equivalent. Three – five years minimum experience in annual campaign management, grant writing and reporting, special events and corporate sponsorship management, as well as public and media relations within the non-profit industry (CFRE certification a plus).

  • Must have strong oral and written communication skills/experience.

  • Self-starter with professional presence and excellent relationship building & networking skills.

  • Ability to manage multiple priorities.

  • Working knowledge of Microsoft Office Suite.  Knowledge of Raisers Edge donor software a plus.

  • This position requires a valid driver’s license, dependable transportation and ability to work nights or weekends.

Send Resume to:  Interested candidates should submit a cover letter, resume and salary requirements to:

Laurie Mahoney, President,  Junior Achievement of WNY, Inc.

275 Oak Street, Suite 222, Buffalo, NY  14203  

E-mail:  lmahoney@jawny.org

No phone calls please.



July 15, 2014

Buffalo Urban League is Looking for an


General Duties: Responsible for overseeing all day-to-day accounting operations of the Finance Department. Manage the accounting staff. Assist the Finance Executive with ensuring that financial policy & procedures conform to Generally Accepted Accounting Principles, including establishing and implementing new policy & procedures when necessary. Design and implement a comprehensive set of controls designed to mitigate risk and enhance the accuracy of the organization’s operational results. Applies principles of accounting to analyze financial information and prepares / issues timely and accurate financial statements and reports. Design, establish, and maintain a departmental structure and staffing to effectively accomplish all financial goals and objectives of the department. Serves on planning and policy-making committees as needed. Assist the Finance Executive with executing financial audits and provides recommendations for procedural improvements. Perform internal audits of systems and controls to streamline processes and increase accuracy of information. Maintain an adequate computerized system for accounting, an orderly filing system, and chart of accounts. Oversee timely grant reporting to funder. Other duties as needed to assist the Finance Executive.

Qualifications: BS Accounting or other business related areas and three (3) years of non-profit work experience, including two (2) years in direct supervision.

Or AOS in Accounting with a minimum of five (5) years of non-profit work experience, including two (2) years in direct supervision. Leadership skills including negotiations, problem solving and delegation. Proven capability to lead and motivate departmental staff. Strong computer and non-profit accounting software skills, Excel, Word, Access, and Powerpoint.

Competencies: Knowledge of GAAP, A-133, federal, state and county grant award regulations. Effective written and verbal communication skills. Exercises judgment and initiative in interpreting policies and guidelines on financial matters. Has in depth understanding of financial procedures and makes appropriate decisions based on this knowledge. Software expertise in Microsoft Office, Excel, Access and Word, along with computerized accounting software, i.e., Fund EZ. Ability to deal with people tactfully and effectively. Ability to work in a fast paced environment.

Specific Duties: Finance

Reviewing general Ledger accounts and reviewing / correcting journal entries.

Reviewing cash receipts and disbursements for accuracy.

Monitor and facilitate daily agency cash flow needs.

Oversee account analysis and reconciliation, including bank statements and contract reconciliations.

Prepare detailed financial statements and cash flow reports.

Oversee the accounts payable, receivable, and payroll functions.

Oversight of monthly expense reports to contract agencies.

Oversee grants management.

Perform internal audits of systems / processes to insure accuracy and conformity to GAAP and other


Implement and maintain adequate systems of control over all financial transactions to improve accuracy /efficiency and reduce the risk of fraud / misappropriation.

Assist the Finance Executive with the annual audit including internal review, preparation of reconciliations and schedules, and final financial statements and analysis.

Assist the Finance Executive with program / agency budgets and contracts.

Assist with the oversight of facilities.

Oversee the finance departments IT needs.

Responsible for fixed assets schedules, including depreciation.

Handle special projects and prepare management reports when required.

Establish new funds, investigate discrepancies and prepare detailed records and report as required.



Accounting clerk

Scope of Authority:

Recommends employee hiring, discipline, termination, promotion and/or compensation changes. Authorized to approve

de-minimus expenditures according to organizational policy.

Please note:

This job description is intended to identify and list the responsibilities, duties and qualifications for the position. It

cannot be considered all-inclusive, however, as changing organizational circumstances can result in changes to some of

those responsibilities, duties and qualifications. Further, every task supporting the functioning of the position may not

be listed or not listed in detail.

Submit resume and cover letter to: Grace Tate, VP-Community Initiatives & HR, gtate@buffalourbanleague.org

Housing and Community Development

Department of Buffalo Urban League is looking for a Housing Counselor

The Housing Counselor is responsible for assisting the Housing Coordinator in the implementation of the Buffalo Urban League, Inc. programs and housing projects that will promote stability for potential and current homeowners within designated Buffalo Urban League service area or program/project boundaries. The Housing Counselor may be responsible for conducting homebuyer workshops and/or one-on-one sessions on housing and credit counseling services with limited administrative responsibilities. This person may also be responsible for counseling clients that are facing foreclosures and/or are victims of predatory lending. Within this area, they will counsel clients on budgeting and credit. They will also support the development of educational workshops, and assist in the marketing/outreach efforts of the department. This position requires the use of independent judgment and decision-making skills.


A Bachelors degree in human services, business or related field or at least two (2) years of experience in real estate, financial lending, homeownership preservation or related areas and two (2) years of experience working with people in need of assistance or an equivalent combination of training and experience. NeighborWorks or LaRaza certifications are a plus. Bi-lingual is a plus.


Strong familiarity with housing issues and financing mechanisms. Experience in working with people of diverse backgrounds. Good working knowledge of the home buying process. Knowledge of the housing market and potential obstacles for homeownership. Knowledge of lending products and various homebuyer assistance programs. Working knowledge of personal computers. Understanding of Excel and Microsoft Word programs will be required. Working knowledge of Fair Housing, Fair Lending, Equal Credit Opportunity Act, Community Reinvestment Act, and affordable housing, anti-predatory lending laws, foreclosure laws & regulations and related issues. Good organizational skills. Excellent oral and written communication skills. Tactfully ask probing questions and analyze information to produce recommendations based on analysis. Skilled at working with people of diverse backgrounds. Ability to work and motivate others.

Ability to think strategically and solve problems.

Ability to manage multiple projects and tasks efficiently and effectively with reserve and discretion.

Ability to exercise initiative and work independently.

Demonstrated ability to work with others in establishing goals and objectives.

Demonstrated skills in organizing time and prioritizing work load.

Knowledge of different options a client has when a mortgage is in default.

Ability to maintain a calm and professional demeanor when working with the public.

Specific Duties:

Meet individually with potential and current homeowners to provide education, guidance and referrals.

Provide individualized credit counseling services

Comply with all requirements of contract and agreements.

Maintain the database associated with housing counseling

Work closely with community, social, city, county, state and federal agencies to help meet the needs of clients directly or as an advocacy & referral.

Conduct a comprehensive overview of clients’ financial situation

Exhibit sensitivity to the needs and expectations of clients by listening empathetically, communicating clearly and establishing supportive relationships.

Identify clients’ goals for the counseling program.

Assist clients with creating a spending plan.

Educate clients on using available resources to meet priority expenses and support financial goals.

Provide a recommended course of action relevant to the clients’ particular situation and in support to the clients’ financials goals.

Utilize training and outside resources to provide advice to clients on complex financial issues.

Prepare appropriate documentation of all counseling sessions in accordance the Buffalo Urban League and other funder’s guidelines.

Recommend and refer clients to other social services agencies and other community resources for needs outside the scope of the Buffalo Urban League.

Has an understanding of consumer credit issues and keeps current on such issues through participation in in-house training, review of materials distributed by PR and self-directed

learning opportunities outside of work (i.e., listening to consumer oriented radio talk shows, reading the business section of the newspaper or other financially oriented publications).

Provide appropriate teaching and support services to clients.

Provide clients with clear, written recommendations based on the counselor’s professional advice.

Connect clients with educational resources and materials that are relevant to their situation and  goals.

Assist with the resolution of client complaints as needed.

Support the implementation of agency responses to top action items arising from budget and credit client satisfaction.

Provide appropriate follow-up, education and support to clients.

Respond to client calls, resolves client/creditor problems and documents account activity in the notes of the Buffalo Urban League’s data operations systems.

Meet quantitative benchmarks and measures established for counseling. Meet qualitative benchmarks and measures established for counseling. Represent a positive, professional image of the agency. Works independently to maintain productivity meet performance goals and manage day-to-day operations of the counseling location without on-site management. Provides service in accordance with all state, federal and regulatory guidelines for the provision of counseling services.

Please note:

This job description is intended to identify and list the responsibilities, duties and qualifications for the position. It cannot be considered all-inclusive, however, as changing organizational circumstances can result in changes to some of those responsibilities, duties and qualifications. Further, every task supporting the functioning of the position may not be listed or not listed in detail.

Submit resume and cover letter to: Beverly Moore, 250-2402, bmoore@buffalourbanleague.org

An Equal Employment Opportunity Employer


July 15, 2014

Consumer Credit Counseling Services


Consumer Credit Counseling Service (CCCS) of Buffalo, Inc. is a nonprofit agency whose mission is to provide the best strategies to help people master their credit by providing an array of financial counseling services and financial literacy classes.

Client Care Specialist

Position Duties:

CCCS is seeking a positive, energetic and organized person for a full-time Client Care Specialist position. A successful applicant can expect to excel at the following responsibilities:

 Greet and check-in clients in a friendly and welcoming manner

 Accept and accurately process payments

 Answer a multi-line phone system and transfer calls appropriately

 Interpret clients’ financial needs and accurately describe Agency services in order to appropriately book appointments and/or provide referrals

 Handle administrative duties such as filing, scanning, and managing incoming/outgoing mail

 Assist with various department projects as appropriate


 Knowledge of computer applications, with proficiency in Microsoft Word and Excel

 Excellent face-to-face, phone and written communication skills

 Ability to multi-task, prioritize tasks and work efficiently under strict deadlines

 Attention to detail and basic math/accounting skills


Hourly wage range $11-$13; compensation will be based on previous experience. An interest in learning new skills is highly desirable. Possible job advancement opportunities available after Client Care Specialist responsibilities are mastered.

Please email resumes to kattie.johnson@cccsbuffalo.org.


July 15, 2014

Want to help make a difference?


Soccer for Success is the U.S. Soccer Foundation’s innovative youth development program, and is looking for head coaches, youth development assistants and volunteers who want to:

• Help use soccer as a tool to combat childhood obesity.

• Promote healthy lifestyles for children in low-income urban communities.

When: Fall Semester (12 weeks); Spring Semester (12 weeks)

Location: Buffalo, NY

Hours: 3 days per week, 90 minutes after school

Pay Rate: Paid and volunteer positions available

Reports to: Soccer for Success Program Staff

Training is included. No prior soccer experience required.

Learn more, or apply by sending your resume to

Anna-Lesa Calvert at calvert@buffalosoccerclub.org.


July 14, 2014

The Salvation Army of Buffalo Employment Services division is hosting a FREE Certificate Training Series.
Training will focus on the growing service industry and its needs for certified, job ready workforce to staff hotels, casinos, sports arenas, and restaurants. The training series consists of five following components:
Customer Service Training: This 40 hour program covers the following areas: Get to Know Your Customer; Meet Your Customer’s Needs; Build a Continuous Relationship; Go the Extra Mile; Explaining Features and Benefits

TIPS ( Training for Interventional Procedures): TIPS is a skills based training program designed to prevent intoxication, underage drinking and drunk driving. TIPS provides training for the responsible service, sale and consumption of alcohol. Trainees will complete a five- hour program that focuses on the issues presented by guests receiving complimentary cocktails while staying on property. Successful candidates are certified for three years

Serve Safe: This is a food and beverage safety training and certificates program administered by the National Restaurant Association. The program covers five areas: basic food safety; personal hygiene; cross-contamination and allergens; time and temperature; and cleaning and sanitation.

Restaurant Server Training: This 40-hour, interactive, instructor-led course builds skills and knowledge of entry-level restaurant workers by proving an overview of the hotel industry and restaurant server concept. Participants will learn in the following: health department regulations and sanitation; food node restaurant terms; glassware, dishware, cutlery and lines, table setting: tending food service stations in a restaurant;  reservations, seating, service beverages, responsible alcohol service: serving food orders; payment; and end of shift duties.

Security Pre Service Training: This is a required general introductory course for any potential security guard. This certificate must accompany the security guard’s registration application when submitted to the Department of State. Topics include: the role of the security guard, legal powers and limitations, emergency situation; communication and public relations, access control, ethics and conduct.

Training will beginning on August 4th, 2014 with Customer Service Training.  Classes will be held M-F from 8:45 am - 1pm at the Salvation Army 960 Main Street, Buffalo , NY location.
For more information and/or to sign up for this free training please contact: The Salvation Army Employment Services program at
(716) 883-9800 ext. 412.


Week of July 14, 2014

Erie County:

NY1098656. Buffalo. COURT REPORTERS. FT. M-F. 8am-5pm. Benefits. Summarizes all aspects of hearing testimony and Administrative Law Judge directives at each hearing proceeding; a complete and audible digital recording of hearings using agency provided software. Wage: $20- $25/hr. High school diploma/GED required. Two years of experience preferred. Transcribing experience with computer experience accepted. Employment test.

NY1098210. Amherst. EXECUTIVE ASSISTANT. FT. M-F. Will support the activities within Finance Department. Will prepare and manage correspondences, procedures and policies, travel arrangements, files, calendars, presentations, databases and logs. Will provide continuous telephone coverage and screen both telephone calls and mail. Will prepare payment requests, file and organize USPS proof of mailing receipts for Federal, State and Canadian tax returns, estimates and extensions. Assists and maintains records within the Tax Department, including processing of 1099s, T2200s and annual state filings. Requires a minimum of 5 years' administrative or executive support experience; strong practical knowledge of MS Word, Excel, Outlook and PowerPoint; and proven ability to multi-task and provide attention to detail.


Advance Buffalo

The Advance Buffalo Program is recruiting skilled tradespeople and training motivated people interested in a career in Advanced Manufacturing. Whether you are an entry level production worker or a skilled tradesperson, the NYS Dept. of Labor invites you to enroll in this program. To Register for The Advance Buffalo program go to www.jobs.ny.gov/AdvanceBuffalo

If you are ALREADY registered with Advance Buffalo and are applying to a specific job, send your resume along with this Job Order # to the following email: AdvanceBuffalo@labor.ny.gov

Below is a new Advance Buffalo job listing:

NY1098212. Blasdell. MECHANICAL LABORER. FT. M-F. 40 hrs./wk. 1st shift. Benefits. Jack of all Trades with mechanical background needed for year-round outside railcar repair facility. Must be able to use torch, follow directions, change nuts & bolts, heat & straighten parts plus any other jobs to complete light repairs to railcars. Any experience with air brakes helpful. Starting pay to start – 90-day probation, then $.80/hr. raise + additional $2.95/hr. (up to 40 hours) towards pension. $.50 raise/hr. in 3 months, then additional .50 raise every 6 months until top rate per contract reached. Must have at least a high school diploma/GED. 2 years’ experience preferred. Valid driver's license required.

NY1098314. Buffalo. PRODUCTION SCHEDULER. FT. M-F. 1st shift. 40+ hrs./wk. Benefits: Holidays only. Must be willing to work required hours to support Business Line needs. Planning and scheduling of inventory through the production process so as to maximize throughput and customer on-time delivery. Maintain/manage required inventory levels at all production units. Coordinates with Production Management, Machine Operators, and Quality Assurance to maintain quality standards for all products. Willing to learn all areas of Supply Chain Management, Production Scheduling, and Business Line Management as needed. Requirements: BS in Business Management or other related degree; MS Excel, PowerPoint, Word, as well as database query tools; APICS Membership/Certification a plus. Wage: $15.50-$20.50/hr., negotiable, depending on experience.

NY1098180. Buffalo. RESIDENT MANAGERS. FT. 40 hrs./wk. Days/Hours Vary. Benefits. Applicants must be available to work all shifts: 8am-4pm, 4pm-12am, 12-8am. At least high school diploma required; 1 year college preferred. Good communication and writing skills required. Ability to work with people in crisis situation. Must submit physical examination report annually. Will supervise resident, visitor flow and activities in facility and on grounds to ensure rules are not violated. Conduct pat searches of program participants as required, conduct strip searches as directed by the administration. Wage: Swing shift pays shift differential: 8am-4pm, $10.43/hr., 4pm-12am, $10.53/hr., and 12am-8am, $10.58/hr. Company pays for health benefits.

NY1098559. Buffalo. MENTAL HEALTH COORDINATOR. FT. Benefits. Responsible for coordination, implementation, monitoring, evaluation, technical assistant, and training for the mental health content area that provides services to children and families. Prepares written reports and maintain records. Will act as site coordinator for a minimum of 1 center. Requires LMSW with 2 years’ mental health experience, preferably with low-income children and families. Previous Head Start experience desired. Must have access to transportation and able to visit sites throughout Erie County. Valid NYS driver's license required. Salary: $32,500.00/yr.

NY1098092. Cheektowaga. DUMP TRUCK DRIVER. FT. M-Sat. 1st shift. Benefits. Site contractor is looking for a dump truck driver - aggregates, asphalt, topsoil, etc. Minor Equipment maintenance skills expected. Dump truck experience required- will NOT consider a trainee. No educational requirement listed. Need valid Class-B license. Subject to drug screening and driver’s license check.

NY1098070. Orchard Park. PLUMBING PRO. FT. Days/shifts vary. Benefits. Must have weekend availability. Requires knowledge of a plumbing. Responsible for providing customer service in retail setting, achieving sales budgets and maintaining merchandise. Will provide customers with plumbing knowledge. Will keep shelves fully stocked. No educational or experience requirement noted.

NY1098446. Buffalo. SAFETY QUALITY ASSURANCE COORDINATOR. FT. Benefits. Deadline: 07-28-14. Salary: $45,700-$68,551/yr. Performs administrative and technical work to facilitate, monitor and improve quality and quality initiatives with safety program. Schedules all training, and tracks all required HSEQ training. Conducts accident investigations involving operational safety and workplace safety incidents. Prepares and tracks purchase orders and invoices and monitors expenditures against departmental budgets. Requires astute knowledge of database programs and systems. Must possess proficient skills in Microsoft Excel, Access, and related database management systems. Requires an Associate's Degree with a minimum of 3 years' related work experience, OR an equivalent combination of education, training and experience.

NY1098183. Buffalo. COOK. FT. Days/shifts vary. 40 hrs./wk. Benefits. Preparation and cooking of meals according to pre-established menu. Prepare special meals for clients with medical or religious requirements. Prepare and submit requisitions for food supplies and equipment. Maintenance of kitchen, dining area, pantry and appliances, equipment, cooking. Maintain records as instructed. High school diploma and at least 2 years' experience needed in institutional cooking (ability to prepare meals for large groups). Would not consider a trainee. Valid driver's license required.

NY1098460. Lockport. PRECASTER LABORERS. FT. M-Sat. Multiple shifts available. 45 hrs./wk. Benefits. 3 openings. Concrete construction for precast concrete product manufacturing factory. Hands-on forming and setting up molds for precast concrete plant. Physical manual work. Although a car is NOT required for this position - please note it is NOT on a bus route and reliable transportation/ride is needed. No educational requirement; high school diploma preferred. No experience requirement - would consider a trainee. Wage: $9-$15/hr., depending on experience.

NY1098568. Buffalo. NUTRITION ASSOCIATE. FT. Benefits. Responsible for the preparation and serving of food on a moderately large scale, with emphasis on quality and quantity for preschool. Maintains file records of meal census, inventory and food orders. Floater position performs duties at all preschool sites. Requires High School Diploma or GED and 1 year of volunteer or paid experience with large quantity food preparation required. Good knowledge of the methods of preparing and cooking food in large quantities and health and safety factors involved in this work. Wage: $9.51/hr.

July 10, 2014

HR Partner Staffing
Immediate Job Opportunities

All Shifts Available


Machine Operators- entry level to skilled

Production Welders

Food Manufacturing Associates

Electrical/Mechanical Assembly

CNC Operators

CNC Programmers

CMM Inspectors

Press Break Operators

Material Handlers Shipping/Receiving

Band Saw Operators

Tool & Die Makers


Heavy Equipment Operators

Diesel Mechanics


Customer Service Representatives

Dental & Medical Office Admin

HR Office Assistant

HR Intern

Multiple WNY locations!

Respond to:


Apply in person:

Monday-Friday 9am-3pm

2 Forms of ID Required

2560 Walden Ave.

Suite 101

Buffalo, NY 14225



July 10, 2014

National Fuel Job Opportunities!



Are you interested in how a company with a 100+ year track record of providing safe, reliable service to its customers utilizes information technology to support and grow its business?   Are you interested in a position with an innovative company that has been part of an industry from its earliest days?  Are you searching for a career rather than a job?  If so, the National Fuel’s Information Services organization is currently seeking Software Developers for outstanding and dynamic career opportunities at our corporate headquarters in located in Williamsville, NY.

Utilizing a wide range of technologies, the Information Services group develops, installs, maintains and administers business critical infrastructure and computer applications for many subsidiaries of National Fuel.  The successful candidate will support a variety of business segments through the maintenance and enhancement of critical business applications.  Day to day responsibilities primarily involve coding and testing activities with some process analysis and design.  The successful candidates will have the opportunity to work with a mentor within our Information Services group, initially focusing on developing strong technical competencies in specific environments and development tools in use at National Fuel.  The Software Developer position is the starting point towards a well-defined career path within our Information Services team. 

The successful candidate must possess a minimum of a Bachelor’s degree in Computer Information Systems, Management Information Systems, Computer Science or a related field.  2-3 years of software development experience is desirable but entry level applicants are strongly encouraged to apply.  Development experience in the following technologies is strongly preferred, but not required: SAP Technologies (Netweaver, ABAP, PI, Syclo), VB.Net, C++, ESRI-GIS.  Successful candidates for these opportunities must demonstrate exceptional analytical and problem solving skills, along with strong technical competencies and the ability to grasp new technologies and programming languages.  Candidates must demonstrate initiative, professionalism, excellent interpersonal and communication skills and possess the ability to work independently as well as in a cooperative team environment.

National Fuel offers a competitive salary and a comprehensive benefits package.  For confidential consideration, please submit your resume, cover letter and academic (college) transcripts by July 31, 2014 to:

National Fuel

Human Resources

Position #14-001NY

6363 Main Street

Williamsville, NY 14221




National Fuel Gas Company (NYSE: NFG) is a multi-billion dollar diversified energy company with corporate headquarters in Williamsville (Buffalo), New York and division operations in New York, Pennsylvania, Texas and California.  The Company holds assets that span nearly every facet of the natural gas industry, including Utility, Pipeline and Storage, Exploration and Production and Energy Marketing.  National Fuel’s history dates to the earliest days of the natural gas and oil industry in the United States, and the Company has been responsible for many industry firsts. 

National Fuel Gas Distribution Corporation, the Utility segment of National Fuel Gas Company, is currently seeking an IT Security Analyst for an outstanding career opportunity at our headquarters in Williamsville (Buffalo), NY.  As a member of the National Fuel team, you will enjoy an exciting and challenging work environment where top performance is recognized and rewarded.

The Security Analyst is responsible for administering corporate information security systems to preserve the integrity, confidentiality, and availability of corporate information systems and data.  This includes monitoring the operational environment to ensure compliance with security standards and procedures.  The Security Analyst assists in the creation, documentation, implementation, and maintenance of computing standards and procedures to secure corporate information.  The successful candidate will be required to identify and communicate any system vulnerabilities and assist in evaluating measures to mitigate them.  The Security Analyst will also participate in the response to information security related incidents.

A Bachelor’s degree in Computer Engineering, Computer Science, Computer Information Systems or a related field is required.  Three to five years of experience working with multiple aspects of information security administration is preferred.  The successful candidate must have exceptional problem solving, written and verbal communication skills, and the ability to grasp new technologies.

National Fuel offers a competitive salary and a comprehensive benefits package.  Any candidate offered a position with National Fuel will be required to successfully complete a pre-employment drug test.  For confidential consideration, please submit your resume, cover letter and academic transcripts by July 23, 2014 to:

National Fuel

Human Resources

Position #14-028NY

6363 Main Street

Williamsville, NY 14221





Customers that Received Jobs Week of July 1st

Jean Stachelski (left) with her Placement

Counselor Joyce Faines


July 9, 2014

National Fuel Opportunity


National Fuel Gas Company (NYSE: NFG) is a multi-billion dollar diversified energy company with corporate headquarters in Williamsville (Buffalo), New York and division operations in New York, Pennsylvania, Texas and California.  The Company holds assets that span nearly every facet of the natural gas industry, including Utility, Pipeline and Storage, Exploration and Production and Energy Marketing.  National Fuel’s history dates to the earliest days of the natural gas and oil industry in the United States, and the Company has been responsible for many industry firsts. 


National Fuel is currently seeking a Financial Auditor for an outstanding career opportunity within our corporate Audit Services team.  Primary responsibilities include performing audits in various financial and operational areas of National Fuel.  Financial Auditors are responsible for planning, examining, evaluating and documenting the adequacy and effectiveness of internal controls and operating procedures.  This includes the monitoring of internal controls over financial reporting as part of National Fuel’s compliance with the Sarbanes-Oxley Act of 2002.  Financial Auditors are also required to identify and communicate opportunities to strengthen controls, improve processes, ensure compliance with internal policies and procedures, and are often requested to participate as consultants on special project assignments as requested by management.

The successful candidate must possess a minimum of a Bachelor’s degree in Accounting.  Prior experience in corporate internal audit or public accounting is desirable.  A working knowledge of accounting/auditing practices, principles and procedures is required.  Candidates must demonstrate exceptional verbal and written communication skills and the ability to work successfully in a deadline driven environment. 

National Fuel offers a competitive salary and a comprehensive benefits package.  Any candidate offered a position with National Fuel will be required to successfully complete a pre-employment drug test.    For confidential consideration, please submit your resume, cover letter, and academic transcripts by July 23, 2014 to:

National Fuel

Human Resources

Position #14-036NY

6363 Main Street

Williamsville, NY 14221


Please reference position #14-036NY in the subject line of your email.




July 3, 2014



National Fuel Gas Company (NYSE:NFG) is a diversified energy company with its headquarters in Williamsville, New York.  National Fuel Gas Supply Corporation, the Pipeline and Storage segment of National Fuel Gas Company, is currently seeking an Engineer for an outstanding career opportunity at our Williamsville, NY location.  As a member of the National Fuel team, you will enjoy an exciting and challenging work environment where top performance is recognized and rewarded. 

Storage Engineers serve as integral members of a team responsible for insuring the safety, integrity, performance, and development of our natural gas storage fields located in Western New York and Northwestern Pennsylvania.  The successful candidate will have the following responsibilities related to maintaining and developing the company’s storage assets:

Reservoir Engineering – material balance, reserves and inventory verification

Production Engineering – monitor performance of storage fields and individual wells

Completion Engineering – evaluate and design well reworks and monitor well integrity

Drilling Engineering – design and supervise drilling of new wells

This position requires a minimum of a Bachelor’s degree in Engineering.  A degree in Petroleum Engineering is preferred.  Prior experience in reservoir, production, completion, and/or drilling engineering is preferred. The successful candidate must demonstrate exceptional oral and written communication skills, proven critical thinking and problem solving skills and strong computer skills.  The ability to successfully work independently as well as within a multi disciplinary team environment is required.  Exceptional time management, organization skills and multi-tasking abilities are essential to success in this position. 

National Fuel offers a competitive salary and a comprehensive benefits package.  Any candidate offered a position with National Fuel will be required to successfully complete a pre-employment drug test.  For confidential consideration, please submit your resume, cover letter and academic transcripts by July 23, 2014 to:

National Fuel

Human Resources

Position #14-035NY

P.O. Box 2081

Erie, PA  16512


Please reference position #14-035NY in the subject line of your email.



July 3, 2014

GOOD NEWS Sharing in Obtaining Employment for the Week of June 30, 2014


Glendora Alexander (on the left) with her Placement Counselor Joyce Faines


Sheila Phillips (center) was referred by Louise Ross (left) to our Placement Counselor Joyce Faines




 July 1, 2014


JOB OPENING – Director of Language Services

The International Institute of Buffalo is seeking to hire a full time Director of Language Services

The Director manages IIB’s growing fee-for-service department, one that is critical to the success of the entire organization and to IIB’s mission. He/she supervises the recruitment, hiring and training of IIB’s contract interpreters and translators;  is responsible for overseeing the day to day operations of the Language services staff, ensuring that staff is well trained to provide high quality customer service and complies with operational procedures; is responsible for business development, identifying and securing new customers; contract negotiation; and participates in language advocacy efforts alone and in partnership with other WNY nonprofits aimed at making WNY a language accessible community.

At present, IIB Language Services Department works with over 1,210 customers and 229 contract interpreter-translators. In 2013, IIB provided almost 9,000 instances of language services in WNY.

The Director is a member of IIB’s senior management team and participates in developing and implementing agency priorities and initiatives in collaboration with other IIB departments. He/she also works collaboratively with other community partners on both services and advocacy.

Successful candidates must have a Bachelor’s degree; Master’s degree preferred. Strong oral and written communication skills are required, including web-based skills. Candidates must have cross cultural experience and be proficient in a foreign language or demonstrate an understanding of how language can be a barrier. Applicants must be knowledgeable about language access law. Ideal candidate will have experience in advocacy, business development, customer service and negotiation. 

Candidate must have at least three years’ experience in managing staff and working with contractors and customers.  Entrepreneurial experience preferred.

Salary will be somewhat negotiable and based on experience. Successful candidate will start work in September 2014.

Send cover letter and resume by August 1 to Eva Hassett, Executive Director, International Institute of Buffalo, 864 Delaware Avenue, Buffalo NY 14209 or ehassett@iibuff.org.

Detailed Responsibilities:

Departmental Operations:

  • Supervise and manage operations, staff, information and billing systems.

  • Devise and maintain quality control measures as pertains to infrastructure, language services and support personnel, and customer relations/satisfaction.

  • Manage all department communications with customers, interpreters and translators.

  • Recruit, train, monitor and evaluate qualified interpreters and translators as needed to meet department’s workload.  Bring in trainers for special workshops, courses.

  • Develop written policies, set standards, weekly reports, and attend weekly meetings.

  • Work with management team to evaluate pricing, expenses and net income.

  • Remain current with industry software, legislation, policies and trends.

  • Research, evaluate and implement new software where appropriate.

  • Work with directors of other departments to address, assist and resolve IIB internal language access requirements.

  • Personally attend to high profile clients/ accounts, regarding pricing, assignment of specialized linguists and invoicing.

  • Expand and upgrade department’s language capacity, services, volume, capability and services.


  • Create and implement targeted marketing plan for growing department’s revenue.

  • Acquire new client base through development of marketing support materials, communications, on-site presentations, and networking.

  • Negotiate contracts.

  • Establish and develop relationships with existing clientele, secure referrals.

  • Monitor, analyze and report on effectiveness of strategies.



June 30, 2014

Apprenticeship Program at Cement Masons JACC Local 111

The Joint Apprenticeship and Training Committee for Cements Masons Local Union #111 will conduct a recruitment from June, 2014 through October 16, 2014 for 3-5 cement mason apprentices.  Applications must be completed on site at the Local Union #111 office – 165 Division St., North Tonawanda NY from 9:00 am to 11:00 am on the following Thursdays during the recruitment period: 

July 3, July 17, August 7, August 21, September 4, September 4, September 18, October 2, and October 16.

The Committee requires  that applicants: must be at least 18 years old. Must have a high school diploma or a high school equivalency (such as TASC or GED) Must have a valid NYS driver’s license (may be required to operate company-owned vehicles.)  Must have reliable transportation to and from various job sites and related instruction classes.  Must live with the jurisdiction of Local Union #111, which includes Erie and Niagara Counties.  Must provide military transfer or discharge form

DD-214, if applicable.  Applicants may be required to pass a substance abuse test, at the expense of the sponsor, after selection and prior to indenture.  For further information, applicants should contact their nearest New York State Department of labor office or Local Union #111 at (716) 695-1494.  More information on this and other Apprenticeship Training programs can be found on the NY State Department of Labor website at: 


Ability to remain focused and productive each day though tasks may be repetitive – Veterans encouraged to apply!





70 Barker St.

Buffalo, NY 14209


What they offer:

Mental Health Counseling

Refugee Resettlement Programs

Elder Care/In Home Support

Community Alternative Systems Agency

Mental Health Program for kids

Gambling Recovery Programs

Heads – Up Program for people with traumatic brain injuries

Career Counseling


282 Babcock St.

Buffalo, NY 14210


What they offer:

Education and Career Services for youth

Art programs for kids

Health and Life Skills for youth

Character building and leadership for youth

Sports, Fitness and Recreation

Prevention Services for kids

Day Care Services

Free Services to kids of military families


95 Franklin St.

Buffalo, NY 14202


What they offer:

Case Management

Insurance Counseling

Family Caregiver Assistance



Home Care


69 Linwood Ave.

Buffalo, NY 14209


What they offer:

Prevention is Primary programs that focus on lifeskills, conflict resolution, etc

Teen Focus programs that focus on life skills training, choices and consequences for teenage girls

Woman Focus that helps adult woman to cope better with stressors of life


1000 Main St.

Buffalo, NY 14202


What they offer:

Provides services to families with children who have disabilities


Information and Referral Services


291 Pearl St.

Buffalo, NY 14202

If over 60 years of age: 858-8526

If under 60 years of age: 858-2634

What they offer:

Assistance with heating and other utility costs


275 Alexander Ave.

Cheektowaga, NY 14221


What they offer:

A ton of after/during-school programs

Day care for those parents who are working

Holiday Programs

Various Family Days

Mid – Erie Counseling and Treatment Services

463 William St.

Buffalo, NY 14204


What they offer:

Adult and Teenage Counseling for individuals with mental health disorders

Family Counseling

February 28, 2012
Announcement by the New York State Department of Labor:

There is an additional resource for the immigrant and refugee customers, the New York State Immigration Hotline 
This free over the phone service responds to general questions about immigration and naturalization benefits, requirements and procedures. The New York State Immigration Hotline provides information and referrals to all NYS OTDA programs serving refugees and immigrants, other immigrant-related public and private programs, and relevant mainstream service programs available throughout New York State.

The New York State Immigration Hotline operates from 8AM to 6PM, Monday through Friday (excluding holidays) and is able to assist callers who speak the following languages Albanian, Arabic, Bosnian, French, Haitian/Creole, Hindi, Italian, Korean, Macedonian, Mandarin, Polish, Punjabi, Russian, Serbo-Croatian, Spanish, Turkish, and Urdu. (No waiting on the phone, the called is connected to a person.) This information is available on the OTDA website, and here is the direct link http://otda.ny.gov/programs/bria/hotline.asp


 Read Full Article

  • Our wide open spaces, 29 computer terminals, internet, fax machine, copy machine, phones, bond paper, and 19 workshops help the job seeking customer find the work that they are truly looking for.

  • Our 3 computer labs, job matching, and referral process help the business customer find the workers they are looking for.

  • Check out our calendar of workshops and breakfast clubs to see what is going on every month!


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    Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.

    Workforce Development Consortium | Workforce Investment Board
    Buffalo Employment & Training Center
    ECC Employment & Training Center
    NYS Department of Labor Services Office

    City of Buffalo

    Funded by:
    Buffalo & Erie County
    Workforce Development Consortium, Inc.

    Erie County Works

    Byron W. Brown

    County Executive:
    Mark C. Poloncarz