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BETC Accessibility Services






For closing due to weather conditions, or any other

 unforeseen disasters, we would like to inform you that our



the BETC will be  broadcast on:

WKBW Channel 7

WGRZ Channel 2

WBEN 930 AM Radio

look for our office listed as:

Buffalo Employment & Training Center (BETC)



Meet the Employer Sessions and Workshops
Place: BETC - 77 Goodell Street, Buffalo, New York 14203


 Wednesday, May 04th – Manpower – (11:00-12:00)

Thursday, May 05th – Labor Ready – (9:00-12:00)

Wednesday, May 11th – Manpower – (11:00-12:00)

Monday, May 16th – Labor Ready – (9:00-12:00)

Wednesday, May 18th – Mini Career Fair – (11:00-1:00)

Monday, May 30th – Labor Ready – (9:00-12:00)

Tuesday, May 24th – US Army National Guard – (10:00-1:00)


Monday, May 2nd – Job Search Interview Tips Workshop – Day 1 –

& Tuesday, May 3rd – Job Search Interview Tips Workshop – Day 2 –

(Attend and get connected to a Job Placement Counselor)


Wednesday, May 4th – Career Planning Workshop – Day 1 –

& Thursday, May 5th – Career Planning Workshop – Day 2 –


Wednesday, May 11th – LinkedIn Workshop (Basic Level) – (1:00-3:30)

Monday, May 16th – Job Search Interview Tips Workshop – Day 1 – (9:30-11:30)
& Tuesday, May 17th – Job Search Interview Tips Workshop – Day 2 – (9:30-11:30)
(Attend and get connected to a Job Placement Counselor)


Every Tuesday – Networking Workshop - (1:00 -2:00)
Every Wednesday – Young Adults Job Club - (10:00 -11:30)

Remember To:
Dress for Success / Bring an Updated Resume / Be on Time

(You must be enrolled in the BETC program or call 856-JOBS for more info. on how to enroll)





Registration Deadline – May 13, 2016
Examination Date – June 18, 2016
Additional information available by visiting:
www.city-buffalo.com, go to Room 1001 City Hall
or call 716-851-9614.














May 5,2016



WKBW-TV, owned by The E.W. Scripps Company and the ABC affiliate station in Buffalo, NY, is accepting applications for the following positions.

Log on to www.scripps.com/careers to apply for all positions. EOE

WKBW has an immediate opening for a Media Systems Tech. Some duties include aligning satellite and ENG receiver and receive systems, down-linking satellite feeds with proper audio and video levels, dubbing commercials and programs into video servers with proper technical parameters, and performing mid-level troubleshooting, diagnosis, and repair/fixes for both hardware and software.

Must have an Associates, Bachelors, or equivalent experience to be considered. IT Certifications are strongly encouraged. At least 2-3 years of experience in the field of Broadcast Television or IT Helpdesk.


WKBW, the ABC affiliate in Buffalo, NY has an immediate opening for a part-time Newscast Director who is experienced with Ross Overdrive or similar automated systems. The successful candidate will be able to direct and punch fast-paced newscasts and live talk shows. Other duties include directing production sessions and live programming as required, as well editing video for broadcasts and placement of web content. A four-year college degree in communications or related field and at least one year of directing or related experience of live television and news programs preferred. 16 hours per week. Positive, collaborative work ethic is a must.

The Multi Media Journalist is responsible for researching, writing, capturing visual content and editing stories for multiple platforms. The successful candidate must have experience with all facets of newsgathering and storytelling, as well as experience with live, on-the-air reporting. We're looking for an aggressive reporter who will enterprise ideas and break
stories. Solid writing, shooting and editing skills are a must. Bachelor’s degree in Journalism or related field is required along with a minimum of two years’ experience.

WKBW-TV is seeking a creative Photojournalist to join our team. As a Photojournalist at WKBW, you will be responsible for shooting and editing stories, including general news, features, and sports stories, for use in television newscasts. Various duties would include capturing and editing visual content for multiple platforms and running live microwave trucks and backpack units. The preferred candidate should be an NPPA-style photographer, have a minimum of two years photojournalist experience, and have a Bachelor’s degree in Journalism or related field.

WKBW-TV is seeking a high-energy, multi-tasking Account Executive to join our Sales team. The successful candidate will be a broadcast-experienced, aggressive, break-out salesperson to manage an important list of accounts and develop new and online business for the station.

The Account Executive works under the direction of the Local Sales Manager to maintain and grow existing business/relationships with our key accounts. Identify and pursue ways to increase individual, client and company sales growth and retention in our full product portfolio. Professional with superior people skills, great attitude and work ethic. Is excited about the opportunity for developing relationships and acting as a strategic business partner for our customers. Bachelor’s Degree in related discipline and sales experience generating leads, cold-calling, closing business and managing clients or comparable combination of education.

The E.W. Scripps Company (NYSE: SSP) serves audiences and businesses through a growing portfolio of television, radio and digital media brands. Scripps is one of the nation's largest independent TV station owners, with 33 television stations in 24 markets and a reach of nearly one in five U.S. households. It also owns 34 radio stations in eight markets. Scripps also runs an expanding collection of local and national digital journalism and information businesses, including podcast industry leader Midroll Media and over-the-top video news service Newsy. Scripps also produces television shows including "THE LIST" and "The Now," runs an award-winning investigative reporting newsroom in Washington, D.C., and serves as the long-time steward of the nation's largest, most successful and longest-running educational program, the Scripps National Spelling Bee. Founded in 1878, Scripps has held for decades to the motto, "Give light and the people will find their own way."
WKBW-TV 7 Broadcast Plaza Buffalo, NY 14202 716-845-6100


May 5 , 2016


Buffalo Public Schools is now accepting applications for the title of

Legal Secretary. Interested applicants should visit www.buffaloschools.org/jobs for more information and to apply.


May 4,2016



May 4,2016


Sales Representative Trainee – Earthmoving
Location: Batavia, NY Department: Machine Sales
Employment Type: Full Time Non-Union Work Hours: 1st Shift
Requisition Number: 16-0056
We are looking for entrepreneurial independent-minded Sales Trainees to absorb the mentoring and training we provide and then to effectively “run your own business” within your territory. If you have a passion for heavy equipment and for the opportunity to sell an iconic brand of the highest quality and best supported products in the industry, we look forward to hearing from you.

Milton CAT is looking to invest in and develop the right individual with the goal of transitioning the “Trainee” into an Outside Sales Representative, who would be responsible for driving business (sales and rentals) of heavy construction and compact equipment lines from their own territory. Trainees will spend the first three to six months in our hands-on training program, working with corporate and field mentors and within our Regional Sales organization out of Batavia, NY. Trainees receive in-depth training to gain an understanding of Milton CAT, the products we represent and sell, our sales methodology, territory management and financing solutions.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.
• Strong entrepreneurial drive and work ethic.
• Solid leadership qualities (examples of initiative).
• Passion for heavy equipment (and playing in a “big kid’s sandbox”).
• Hungry to learn and an ability to apply new knowledge.
• Competitive nature. Driven to succeed. Hate to lose.

• Previous construction sales experience is a plus.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.
Apply Online www.MiltonCAT.com/Careers
Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. Background checks, drug testing, and health assessments are required as part of our pre-employment process.
Why Milton CAT
Milton CAT, a privately held company, is the exclusive distributor of Caterpillar earthmoving and construction machinery, engines and generator products in the Northeast. We are experiencing solid and steady double digit growth. If you have a passion for heavy equipment and other power systems (Big Toys) and for the opportunity to work for an iconic brand of the highest quality and best supported products in the industry, we look forward to hearing from you. Other reasons to join our team include:
• Great health insurance benefits (100% company paid premium)
• Company iPhone and Laptop

• Team oriented and down to earth culture
• Top Notch and extensive Training
• Strong career path and advancement
• 401k, Dental, Life/Disability Insurance

We offer exciting opportunities to experienced professionals, recent graduates, and students.
Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.


April 28, 2016


Is looking for a General Sales Manager to lead its broadcast and Digital sales operations. This position is responsible for the performance of WIVB/WNLO (CBS/CW) and includes all digital sales components.

We are seeking a “game changer” and proven leader who can communicate a vision while developing a management and sales team to generate extraordinary growth. The GSM should be proficient in inventory analysis, control and pricing; revenue forecasting, and budgeting; account strategy; product training; and energetic, candid and focused team development.

Qualified candidates must have excellent organizational, presentation, leadership and interpersonal skills with a high sense of urgency and ability to deliver results. This self –starter will generate revenue share growth through positive leadership and cohesive team-building. Candidates proficient in Nielsen, Wide Orbit and MS Office is a plus.

The ideal candidate will have a Bachelor’s Degree, with a minimum of 5-10 years of recent television sales management experience including Local, national, and digital sales.

Vacancy type: Full time
Date posted: 4/26/2016
Closing date: 5/26/2016
City: Buffalo, NY 14207

Additional Information: WIVB/WNLO is an Equal Employment Opportunity Employer offering competitive salaries with a standard benefit package that includes medical, vision and dental plans.

Apply online at:http://www.linmedia.com/contact-us/careers/

April 27, 2016

Corporate Couture & Career Fair
May 4th 1:00 p.m. - 4:00 p.m.
Martha Mitchell Community Center
175 Oakmont Avenue, Buffalo, NY


April 27, 2016



In conjunction with…

Live Nation Entertainment

Have many seasonal positions available
You must fill out online application at:


April 26, 2016


Customer Experience Representatives
Open interviews Wednesday, April 27th from 3-6 pm.

(see details below)

Contacts respondents by telephone asking scripted questions word for word and accurately recording the responses into the computer. Maintains excellent quality standards. Provide internal and external customer service to peers throughout the company (providing feedback as needed).

Minimum of a high school diploma, at least 18 years old and one year of customer service experience, preferably in a call/contact center environment. Absolute dedication to customer experience. Ability to perform well under pressure and multi-task in a fast-paced
environment. Ability to operate a computer, related software, and telephone. Self-motivated and possesses perseverance in meeting hard to get quotas. Accountable and owns the results of each customer interaction. Strong listening and negotiating skills.

Flexibility with regard to work schedule and availability to work from Monday to Saturday including evenings. Bilingual (Spanish-English) is in high demand, but if you only speak English you should apply too!

Open interviews Wednesday, April 27th from 3-6 pm. Candidates will enter Appletree Business Park from the main entrance. At the fountain they will turn left and go to suite 9. There will be a table out front where they can register and obtain the application to complete. Once the application has been completed, they will be interviewed.

It is important candidates can speak clearly, type accurately (speed is not the major consideration), and can read well (because they will be reading from script when speaking
with customers).

Employees are required to work a minimum of 3 shifts plus Saturdays. Shifts are 4:30-8:30 pm and end about 9 pm. Saturdays currently are 12:30 - 6 pm. We are on the #1 bus line.
After 4/27, email your resume to careers.buffalo@greenwich.com


April 25, 2016



National Fuel Gas Company (NYSE:NFG) is a diversified energy company with its headquarters in Williamsville, New York. National Fuel Gas Supply Corporation, the Pipeline and Storage segment of National Fuel Gas Company, is currently seeking an Environmental Engineer for an outstanding career opportunity at our Williamsville, NY location. As a member of the National Fuel team, you will enjoy an exciting and challenging work environment where top performance is recognized and rewarded. National Fuel is looking for a skilled and highly motivated Environmental Engineer to serve as an integral member of our team. The successful candidate will be responsible for the following:

• Interpretation of environmental regulations, specifications and equipment performance standards and the development and maintenance of air quality emission and leakage rate
• Provide guidance and support to multiple engineering project team members on a broad range of project planning and permitting, construction, equipment retrofitting and commissioning activities
• Lead and facilitate compliance inspections and audits
• Administer the development and implementation of the Clean Air Act and Green House Gas compliance policy and with the development and implementation of the Clean Water Act and the National Environmental Protection Act
• Direct and manage consultants performing erosion and sediment control, noise, air quality, threatened and endangered species and meteorological monitoring and permitting activities
• Oversee and administer environmental compliance education and training of operating personnel
• Performance and review of noise attenuation studies

• Manage and oversee environmental compliance with regulatory agencies such as FERC, EPA, NYSDEC, and PADEP
This position requires a minimum of a Bachelor’s degree. A Master’s degree or Licensed Engineer is desirable. A degree in Environmental, Civil, Chemical Engineering or Environmental Science is preferred. Prior experience working with regulatory agencies, equipment manufacturers, and/or knowledge of chemistry, combustion equipment, air quality regulations, EMIS systems, codes and standards and facility construction is strongly desirable. The successful candidate must demonstrate exceptional oral and written communication skills, proven critical thinking and problem solving skills and strong computer skills. The ability to successfully work independently as well as within a multi disciplinary team environment is required. Exceptional time management, organization skills and multi-tasking abilities are essential to success in this position.
National Fuel offers a competitive salary and a comprehensive benefits package. Any candidate offered a position with National Fuel will be required to successfully complete a pre-employment drug test. A valid driver's license along with a clean driving record is required. For confidential consideration, please submit your resume, cover letter, and academic transcripts by May 6, 2016 to:

National Fuel
Human Resources
Position # 16-013NY
6363 Main Street
Williamsville, NY 14221


April 25, 2016


NY1167575 Kitchen Workers for:
Seneca Niagara Resort & Casino

Recruitment on Thurs., 4/28/16, at 10am at Niagara's WorkSourceOne, Trott Access Center, 1001 Eleventh Street, Niagara Falls, NY. CALL FOR RESERVATION: (716) 278-8108. Immediately following this event, Seneca Niagara Resort & Casino will conduct OPEN INTERVIEWS for the open Kitchen Worker positions (Must be at least 18; GED/high school diploma preferred; customer service experience preferred). Open Interviews will end at 1:00pm. Walk-ins welcomed to the Open Interview session following the Recruitment event at 10:00am.

Please check out other openings available or apply online at: www.senecagamingcorporation.com/career_opportunities.cfm


April 21, 2016


NYS Dept of Labor Hot Jobs!!!!
NY1163632. Williamsville. MAINTENANCE TECHNICIANS. FT. M-F. 8am-4:30pm. 40 hrs./wk. Benefits. 2 openings. Organize, prioritize and ensure that service requests & repairs are made correctly and in a timely manner (within 24 hrs. per policy). Ensure that vacant units are made rent-ready/performs turnover work as required. Maintain a high level of customer service, including communicating effectively with residents/co-workers/vendors/supervisors. Among skills needed: electrical, plumbing, drywall, carpentry, ice/snow removal, painting. May require ability to serve on-call. Extended working hours should be anticipated to meet challenging and inconsistent demands of property, including seasonal issues such as snow removal, high turnover periods, etc. No educational requirement listed. Requires valid driver's license. Minimum of 1-2 years' comparable experience in property management or related trade. Need ability to obtain EPA Cert. Type I within 1 year. Wage: $11.50-$14.00/hr.

DE1622218. Buffalo. MAINTENANCE TECHNICIAN. FT. Days. 40 hrs./wk. Benefits. Performs minor and routine maintenance, repairs and janitorial duties. Repairs regular and routine electrical issues. Performs regular and routine repairs to equipment or replaces parts on appliances. Performs minor plumbing repairs. Assembles pre-fabricated furniture as requested. Completes painting and wall repair assignments. Reports any tenant, landlord, building or housing concerns. Valid NYSDL and use of personal vehicle required. Wage: $10.66/hr. ALSO LOOKING FOR: GROUP HOME SUPPORT STAFF (DE1587687): FT. Various work schedules available. Benefits. Requires 1 year of experience. Must have basic general maintenance skills. Need GED/high school diploma and valid NYS driver’s license for 2 years. Need knowledge of developmental disabilities. Starting wage: $11.72/hr.

NY1166797. Buffalo. PRODUCTION. FT. M-F. Openings all shifts. 40 hrs./wk. Benefits. 10 openings. Screening media manufacturer looking for Production Operators. Company crimps and weaves steel wires into specific screen sizes based on customer need. Employees use measuring tapes and calipers to operate heavy industrial manufacturing equipment. Physical labor and some welding required. Shears and press brakes are also used in finishing the screens.GED/high school diploma preferred. One year of experience preferred, but would consider a trainee in specifics. Acceptable related experience: Machine operator, production worker, machinist (basic - no CNC machines). On bus route. ALSO LOOKING FOR: SHIPPING & WAREHOUSE. 2nd and 3rd shift. Benefits. Must have forklift experience/certification.

NY1166798. East Aurora. EQUIPMENT INSTALLER/SHEET METAL WORKER. FT. 1st shift. M-F. 40+ hrs./wk. Willing to train the right person who shows good communication skills, ambition and consistency. The ideal candidate also will have a mechanical aptitude. Looking for a versatile employee to work as an equipment installer/assembler/sheet metal worker. This job could lead to a Field Supervisor position. Welding, fabricating, HVAC, ductwork installation, plumbing, electrical, sheet metal skills are a plus. Prospective employees must have basic hand tools, be able to work well with others, be flexible (as to whether you will be working in the shop or field), and be able to travel 6-8 weeks per year in New York State for equipment installations. Requires high school diploma and valid driver's license. Need basic computer skills, including Microsoft Office. Wage: $12-$17/hr.

NY1166790. Buffalo. CARPENTER’S ASSISTANT. FT. Benefits available. Entry level construction position. There is potential for advancement for the right person. This position requires successful applicants to take direction, work quickly and efficiently and ask questions. 1-3 years of schooling/experience in related construction industry desired.
Successful candidates for all positions will have a high school diploma, a valid driver's license, reliable transportation for use on job sites, hand and power tools, and pass a physical and drug screen. Wage: $10-$25/hr., DOE.

NY1167071. Amherst. CERTIFIED SERVICE TECHNICIAN (PEST CONTROL). FT. M-F. 35-45 hrs./wk. 1st shift. Benefits. Looking for a Certified Pest Control Service Technician with at least 1 year of experience. Will perform commercial work ONLY to start. Advance to serving restaurants, businesses, etc. Need high school diploma/GED, valid driver's license and own vehicle. Certification in pest control required. Wage DOE.

NY1167201. Buffalo. ADMINISTRATIVE ASSISTANT - COMMUNITY ENGAGEMENT. FT. M-F. Days. 40 hrs./wk. Full Benefits. Closing Date: 5/3/2016. Perform administrative activities for and on behalf of the Community Engagement Department, and conduct general office duties, including computer input, bulk mailings, copying, faxing, reception and other miscellaneous clerical office functions. Maintain on a daily basis agency databases. Must possess an Associate's Degree in Human Services, Education, English, or related field, plus one (1) year of general office work experience OR a High School Diploma/GED plus two (2) years' experience in general office work. Professional and life experience may be considered in lieu of, in full or part of academic credentials. Must be able to type 35wpm. Knowledge of Microsoft Office software. On bus route.


April 21 , 2016


APRIL 27, 2016
Williamsville Career Center,

4175 Transit Rd.

Recruiting for these positions:
NY1166233 - Sales Representative
NY1165774 - Route Service Representative
NY1165769 - Maintenance Mechanic
NY1165754 - 2nd shift Production Worker

***Related experience needed***


April 20, 2016

JOB TITLE: Case Manager
JOB LOCATION: 403 Main Street, Suite 320, Buffalo, NY
REPORTS TO: Program Manager, Supportive Services for Veteran Families
STATUS: Salaried; Full-Time
• Ability to recognize the presence of mental health and chemical dependency needs and make appropriate referrals.
• Relate effectively to people with diverse psychiatric, alcohol and substance abuse problems, both individually and in groups, as well as people with diverse cultural, ethnic and racial backgrounds.
• Communicate effectively and work cooperatively with VOC staff and community professionals.
• Maintain accurate and up-to-date client files, collect data and write preliminary reports for funding sources.

• Write comprehensive treatment plans consistent with the program goals and objectives and coordinate with other treatment providers.
• Demonstrated ability to engage people in the case management process using motivational interviewing and a trauma-informed approach.
• Provide on-going support to clients via case management, advocacy and referrals.
• Develop and maintain the community linkages necessary to facilitate referrals.
• Participate in and coordinate intra-staff meetings.
• Participate in agency committees and program development.
• Any other job-related duties as assigned by the Program Manager.
• Support the mission of the VOC, and collaboration both inside and outside of the organization.
• Conduct outreach as needed.

• Minimum of three years Case Management experience with a Bachelor’s degree in Social Work or related field.
• Good organizational ability and verbal and written communications skills
• Proficient computer skills with Microsoft Office applications (Excel, Word, Access, Power Point)
• Valid, clean New York State driver’s license.
• Able to adapt to a flexible work schedule
• Able to perform activities as described in the Activities Requirement Checklist.

Veterans Outreach Center, Inc. is an equal opportunity employer.
Veterans of the U.S. Armed Forces are encouraged to apply.
Submit resume and cover letter to: Human Resources Department, Veterans Outreach Center, Inc.,
459 South Avenue, Rochester, New York 14620; fax: (585) 295-7812; or
e-mail: jobposting2@veteransoutreachcenter.org


April 19, 2016

Direct Support & Summer Maintenance Jobs - Opportunities Unlimited of Niagara. Niagara County

Regular & Seasonal openings. Shifts vary. Business operates 7 days/wk. Union. Benefits.
OPEN INTERVIEWS Thurs., April 21, 9am-3pm
at Opportunities Unlimited of Niagara, 1555 Fashion Outlet Blvd., Niagara Falls (Off I-190 between Niagara Falls Blvd. and Military Road). Enhance the lives of people with developmental disabilities in locations across Niagara County. Seeking Residential Direct Support Professionals for per-diem, part and full-time schedules. Also seeking Summer Maintenance help for outdoor lawn work & grass cutting. Valid driver’s license needed. Bring your resume and dress for success.

April 15, 2016



Has Seasonal Jobs Available
Order#: NY1164790 Buffalo. Buffalo & Fort Erie Public Bridge Authority has a U.S. Maintenance Seasonal position available at 40 hours a week at $11.75/hr. Applicant must possess a clean, valid D driver's license. Duties include gardening, tree/shrub trimming, weeding, and maintenance of grounds, flower beds, curb islands and lawns. Must have the ability to operate all tools, equipment and vehicles as required. A horticulture background is preferred. Successful candidate must be a self-starter, dependable, have own transportation, and be willing to work flexible hours at all PBA facilities in the U.S. and Canada. Please submit an application online at www.peacebridge.com
Order#: NY1164789 Buffalo. Seasonal Workers. Buffalo & Fort Erie Public Bridge
Authority has U.S. toll/traffic/janitorial seasonal positions available at 40 hours a week at $11.75/hr. This position collects cash, furnishes receipts and accurately gives change to customers, while facilitating the safe and efficient flow of traffic as well as direct traffic and deliver documents on behalf of inspection agencies. May perform general housekeeping functions, including sweeping, mopping, vacuuming, dusting, cleaning windows and restrooms, empting waste and recycle bins. Candidate must have the ability to cross the border into Canada with proper identification to include a nexus card, passport or enhanced drivers' license. Please submit an application online at www.peacebridge.com
Buffalo and Fort Erie Public Bridge Authority is an affirmative action/equal opportunity employer. Veterans and disabled individuals are encouraged to apply. VEVRAA Federal Contractor

April 15, 2016


A Program of the Elizabeth Pierce Olmsted M.D. Center for the Visually Impaired

Course Synopsis

Business Fundamentals is a five-week program at our facility within the Olmsted Center for Sight’s campus in Buffalo, NY. Students are trained in Microsoft Office Suite, Excel, business-related internet usage, transactional math skills, written and oral communications, conflict resolution, networking, interview skills and mock interviews. A particular attention to “soft skills” and self-advocacy is provided. This program has proven valuable as a prerequisite for our students who continue through to content area training or, as a stand-alone option for those returning to the workforce or considering college.

Call Center is a four week program at our facility within the Olmsted Center for Sight’s campus in Buffalo, NY. It covers telephone techniques, business etiquette and key industry content for data mining, business-to-business calls, sales, human services and customer care. Students learn how to manage incoming and outgoing calls, work with scripts, multi-task and the use of dual input headset technology (access to the phone and a screen reader simultaneously). Learning on Olmsted’s live call center platform using CRM software and current Q&A metrics to analyze performance are program highlights. The call center generates superior graduates who are able to apply for employment opportunities either at an on–site center or as part of the sales force of remote agent opportunities. The Olmsted Center for Sight’s actual remote incubator program or our close collaboration with Winston-Salem Industries for the Blind are possible options for successful graduates.

Hospitality is a five week program at our facility within the Olmsted Center for Sight’s campus in Buffalo, NY. Training is focused on acquiring those skills that lead to employment in the hospitality industry. We emphasize transferrable skills, such as instruction on a property management system database, sales and marketing, customer service and venue management. Students will also participate in a nine day externship for firsthand experience. Our guest speaker series hosts invitees from national companies to discuss their roles in the industry whether it be health care, tourism, lodging, business, food services etc. Finally, as part of the program’s “externship” students spend several days working in actual hospitality venues directly related to their future employment goals.

Statler Center’s programs may be taken individually or combined in a Business Fundamentals plus content course scenario. If an applicant has solid technical skills and feels that they can test out of Business Fundamentals, they may request to do so. If an applicant is able to complete the test out exercises satisfactorily then they may enter a content course directly. However, most applicants feel the need for the Business Fundamentals course and take that in conjunction with either Call Center or Hospitality. Likewise, some students attend solely for the Business Fundamentals class. The choice is between counselor and client.

How does admissions work? The admissions process begins with an application. Once we receive an application we will reach out to your counselor and an admissions folder will be opened for you. In order to complete an application folder we require-

• A completed application
• Counselor support
• An interview (can be done remotely)
• Two letters of recommendation
• A typing test (to establish a 20 wpm threshold)

• Proof of high school completion either by diploma, transcript or GED

Upon completion of the above requirements admission will be either offered or declined. Once you have been offered admission, you are a member of the class and no ongoing evaluations will jeopardize your standing. We will work with you and your counselor to achieve the highest possible skills during your training with us. If you are offered admission but need to defer attendance-you may do so for a six month period; after that period, new
applications must be made.
For more information or to obtain an application, please contact:
Elizabeth Hassett Schmidt, M.S.
Admissions Coordinator

Kyle Beverlin
Admissions & Placement Specialist


 April 11, 2016


National Fuel Gas Company (NYSE: NFG) is a multi-billion dollar diversified energy company with corporate headquarters in Williamsville (Buffalo), New York and division operations in New York, Pennsylvania, Texas and California. The Company holds assets that span nearly every facet of the natural gas industry, including Utility, Pipeline and Storage, Exploration and Production and Energy Marketing. National Fuel’s history dates to the earliest days of the natural gas and oil industry in the United States, and the Company has been responsible for many industry firsts.
National Fuel Gas Distribution Corporation, the Utility segment of National Fuel Gas Company, is currently seeking a SAP Basis Administrator for an outstanding career opportunity at our headquarters in Williamsville (Buffalo), NY. As a member of the National Fuel team, you will enjoy an exciting and challenging work environment where top performance is recognized and rewarded.
The SAP Basis Administrator is responsible for supporting the organization’s SAP infrastructure. This includes managing the SAP Basis layer with a focus on: monitoring the system and reporting any events to the respective business owners, application support teams and help desk; and, assisting in problem resolution to ensure system status is returned to normal. Responsibilities also include, for example, assisting in landscape design and implementation, disaster recovery testing, upgrades, and integration of various SAP features.
A Bachelor’s degree is required and three to five years of experience working as a Basis Administrator is preferred. In addition, experience with the following technologies is preferred: ECC, CRM, Business Objects, Click, Mobile Workforce Management, and
OpenText Streamserve. The successful candidate must have exceptional problem solving, written and verbal communication skills, and the ability to grasp new technologies.
National Fuel offers a competitive salary and a comprehensive benefits package. Any candidate offered a position with National Fuel will be required to successfully complete a pre-employment drug test. For confidential consideration, please submit your resume, cover letter and academic transcripts by May 8, 2016 to:
National Fuel
Human Resources
Position # 15-033NY
6363 Main Street
Williamsville, NY 14221
Please reference position #15-033NY in the subject line of your email.





Betty Lee Placement Specialist, BETC
Congratulates Deborah Borja
Hired by Roswell Park as Clinical Assistant


Shaniquea Sarden is congratulated by Joyce Faines,
Placement Specialist, BETC
Companion Care of Rochester Personal Care Aide


Sharon Durham is congratulated by Joyce Faines,
Placement Specialist, BETC
GEICO Customer Service Rep


Joyce Faines congratulates Jackie Betts
M & T Bank Telephone Service Representative

Demone Smith Executive Director

& Betty Lee congratulate Dane R. Smith

hired for Kenmore Mercy Hospital

Environment Services
4/ 2016

Demone Smith and Joyce Faines
Congratulate Michael Harris hired at
Brothers of Mercy as
Certified Nurse Assistant


Carmen Melendez congratulates
Crystallynne Lewis Bryant
hired Weinberg Campus as a



Demone Smith w/ Betty Lee

congratulating Roshelle Roberson
Buffalo Urban League Preventive Case Planner


Joyce Faines congratulating Kenneth Duncan
NFTA Metro Bus Driver


Joyce Faines and Demone Smith

congratulating Beverly Robinson-Johnson

Buffalo Urban League Housing Specialist



Jocelyn Van Hook w Joyce Faines

Congratulates Glenwell DePaul Medical Technician



Otis Glover congratulating Margaret Glass Sitters

on Standby as a Caregiver and Harmac as a Manage




Telephone Claims Center: Path to speak with an agent about your Unemployment Insurance claim
• Call 1-888-209-8124 (1-877-358-5306 from outside of NYS)
• Hear: "Welcome to the New York State Department of Labor's Unemployment Insurance claim line. To continue in English, press 1. Bienvenido a la línea telefónica de Reclamos del Seguro por Desempleo del Estado de Nueva York. Para continuar en español, oprima el número dos.
• You will hear an informational message, which can change from time to time.
• For information about fraud alerts, press 1. To continue to the main menu, press 9. CHOOSE OPTION 9 FOR THE MAIN MENU.
• Hear: For quality assurance, your call may be monitored or recorded. Please choose one of the following selections. To enter your representative’s telephone extension number, press 1. To complete your claim that was already begun on our website or by phone, press 2. To file a new claim, press 3. For contact information or to listen to quick answers about your payment options and Unemployment Insurance, press 4. To speak to a representative about a claim you have already filed, press 5. For PIN or address change, or for questions regarding your 1099 form, press 6. To repeat your choices. press 9.” CHOOSE OPTION 5.
• Hear: "Remember, our website provides detailed and updated information about unemployment insurance benefits. You can claim weekly benefits, check the status of your payments, print out a history of your claim, and obtain the answers to frequently asked questions about the unemployment insurance program. All this is available on our website, www.labor.ny.gov."
• Hear: Various informational messages
• Hear: "New York State Department of Labor is an equal opportunity employer program provider. Auxiliary aids and services are available upon request to individuals with disabilities."
• Hear: "Before we get started, I need to collect some information. Please enter your nine digit Social Security number using your telephone keypad. If the number you entered is XXX-XX-XXXX, press 1. If no, press 2."
• Hear: "Now, enter your four-digit PIN using your telephone keypad."
If caller has an active claim on file:
• Hear: "You currently have a valid claim on file. You can check your claim status by going online at www.labor.ny.gov or by calling Tel-Service at 1-888-581-5812 for New York State residents, or 1-888-864-9920 for out of state residents. If you have other questions, please remain on the line and you will be given additional menu options. Please hold …"
• Hear: "To change your name, address, or phone number, press 1. If you forgot your PIN or wish to set a new one, press 2. To begin or cancel the withholding of Federal income tax from your benefits, press 3. To begin or cancel the withholding of New York State income tax from your benefits, press 4. For all other questions, press 5. To repeat your choices, press 6. To end this call, please press 9." CHOOSE OPTION 5.
• Hear: “If you are calling about the status of payments, press 1. If you have a question about claiming your weekly benefits, press 2. If you are calling about the status of your claim, press 3. To repeat your choices, press 4. To end this call, press 9. CHOOSE OPTION 3.
If caller has an expired claim on file:
• Hear: "If you would like to ask a question about a claim you have already filed, press 1. If you would like to file a new claim for benefits, press 2." CHOOSE OPTION 1.
• Hear: "To change your name, address, or phone number, press 1. If you forgot your PIN or wish to set a new one, press 2. To begin or cancel the withholding of Federal income tax from your benefits, press 3. To begin or cancel the withholding of New York State income tax from your benefits, press 4. For all other questions, press 5. To repeat your choices, press 6. To end this call, please press 9." CHOOSE OPTION 5.
• Hear: “If you are calling about the status of payments, press 1. If you have a question about claiming your weekly benefits, press 2. If you are calling about the status of your claim, press 3. To repeat your choices, press 4. To end this call, press 9. CHOOSE OPTION 3.
that can answer your questions about your claim.
NO OTHER OFFICE can provide this information.




70 Barker St.

Buffalo, NY 14209


What they offer:

Mental Health Counseling

Refugee Resettlement Programs

Elder Care/In Home Support

Community Alternative Systems Agency

Mental Health Program for kids

Gambling Recovery Programs

Heads – Up Program for people with traumatic brain injuries

Career Counseling


282 Babcock St.

Buffalo, NY 14210


What they offer:

Education and Career Services for youth

Art programs for kids

Health and Life Skills for youth

Character building and leadership for youth

Sports, Fitness and Recreation

Prevention Services for kids

Day Care Services

Free Services to kids of military families


95 Franklin St.

Buffalo, NY 14202


What they offer:

Case Management

Insurance Counseling

Family Caregiver Assistance



Home Care


69 Linwood Ave.

Buffalo, NY 14209


What they offer:

Prevention is Primary programs that focus on lifeskills, conflict resolution, etc

Teen Focus programs that focus on life skills training, choices and consequences for teenage girls

Woman Focus that helps adult woman to cope better with stressors of life


1000 Main St.

Buffalo, NY 14202


What they offer:

Provides services to families with children who have disabilities


Information and Referral Services


291 Pearl St.

Buffalo, NY 14202

If over 60 years of age: 858-8526

If under 60 years of age: 858-2634

What they offer:

Assistance with heating and other utility costs


275 Alexander Ave.

Cheektowaga, NY 14221


What they offer:

A ton of after/during-school programs

Day care for those parents who are working

Holiday Programs

Various Family Days

Mid – Erie Counseling and Treatment Services

463 William St.

Buffalo, NY 14204


What they offer:

Adult and Teenage Counseling for individuals with mental health disorders

Family Counseling

February 28, 2012
Announcement by the New York State Department of Labor:

There is an additional resource for the immigrant and refugee customers, the New York State Immigration Hotline 
This free over the phone service responds to general questions about immigration and naturalization benefits, requirements and procedures. The New York State Immigration Hotline provides information and referrals to all NYS OTDA programs serving refugees and immigrants, other immigrant-related public and private programs, and relevant mainstream service programs available throughout New York State.

The New York State Immigration Hotline operates from 8AM to 6PM, Monday through Friday (excluding holidays) and is able to assist callers who speak the following languages Albanian, Arabic, Bosnian, French, Haitian/Creole, Hindi, Italian, Korean, Macedonian, Mandarin, Polish, Punjabi, Russian, Serbo-Croatian, Spanish, Turkish, and Urdu. (No waiting on the phone, the called is connected to a person.) This information is available on the OTDA website, and here is the direct link http://otda.ny.gov/programs/bria/hotline.asp


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  • Our wide open spaces, 29 computer terminals, internet, fax machine, copy machine, phones, bond paper, and 19 workshops help the job seeking customer find the work that they are truly looking for.

  • Our 3 computer labs, job matching, and referral process help the business customer find the workers they are looking for.

  • Check out our calendar of workshops and breakfast clubs to see what is going on every month!




    America's Job Exchange

    Career OneStop

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    NYS Dept. of Labor

    City of Buffalo Civil Service

    Erie County Civil Service


    BETC now offers job announcements daily on

    WUFO MIX- 1080 AM Radio

    Helping us put

    Buffalo to work!





    Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.

    Workforce Development Consortium | Workforce Investment Board
    Buffalo Employment & Training Center
    Erie Community College One Stop Center
    NYS Department of Labor Services Office

    City of Buffalo

    Funded by:

    U.S. Department of Labor
    Buffalo & Erie County
    Workforce Development Consortium, Inc.

    Erie County Works

    Byron W. Brown

    County Executive:
    Mark C. Poloncarz